Privacy Policy

Last updated: May 9, 2025

THE REAL ESTATE SHOP is committed to protecting the privacy of its customers, users and visitors to its website. This Privacy Policy explains how we collect, use, store and protect personal data provided through the website or other means of communication.

The collection of personal data occurs when a user fills out contact forms, requests information, schedules visits to properties or communicates with the company in any way. The data collected may include name, email address, phone number, location preferences and property type, as well as information related to the use of the website, such as IP address, geographic location, browser and browsing time, through cookies and other technologies.

Personal data is processed exclusively for legitimate purposes, such as responding to contact requests, providing property information, sending commercial proposals, processing visitation requests, performing statistical analysis and complying with legal obligations. THE REAL ESTATE SHOP ensures that the data will not be used for purposes incompatible with those for which they were collected.

Data processing is carried out based on the consent of the data subject, the need to perform a contract or pre-contractual diligences, or even to comply with legal obligations. Consent can be withdrawn at any time, without compromising the lawfulness of the processing previously carried out.

THE REAL ESTATE SHOP may share personal data with third parties when necessary for the provision of services, namely solicitors, credit intermediaries, financial entities, digital marketing services or property management platforms. These entities are contractually obliged to ensure the confidentiality and security of the data, and to comply with the GDPR.

You have the right to request access to your personal data at any time, as well as its rectification, deletion, limitation or opposition to processing. You also have the right to the portability of your data and to file a complaint with the National Data Protection Commission (CNPD) through the www.cnpd.pt website. 

THE REAL ESTATE SHOP implements appropriate technical and organizational measures to protect personal data against unauthorized destruction, loss, alteration, disclosure or access.

We reserve the right to update this Privacy Policy whenever necessary. Any changes will be posted on this website with an indication of the date of the last revision. We recommend that you check this page regularly.

For any additional questions about data protection or the content of this policy, please contact us by e-mail officemanager@therealestateshop.pt or by post to the address of THE REAL ESTATE SHOP's headquarters.